Reviews

A big THANKS to all our clients for leaving  such great reviews!

Flexible, fast and friendly

Rated People:
5 star review plumber & gas engineer, edinburgh

Flexible, fast and friendly. A great customer service and care shown when repairing my boiler. John was helpful and quick. Highly recommend and will definitely be using his services again!

Melchior, EH12

John was very trustworthy, friendly and respectful

Rated People:
5 star review plumber & gas engineer, edinburgh

The cost was as expected, and even though I had to go to work, John he was very trustworthy, friendly and respectful, he did the job while i was out, and when returned, totally excellent job, tidy, reliable, and did further work than the estimate stated, with no extra cost.

ann, KY11

We were very pleased with John

Rated People:
5 star review plumber & gas engineer, edinburgh

We were very pleased with John. He arrived at the agreed time, was very pleasant and took time to explain the work he had carried out. We have no hesitation in recommending him to others.

Brenda, EH12

Polite, easy to talk to and efficient

Rated People:
5 star review plumber & gas engineer, edinburgh

John was reliable. Within a few minutes of my request John had replied. He came the next day as someone had just cancelled a job. He was polite, easy to talk to and efficient. I asked advise about a thermostat matter and he came up with an innovative solution which may do the trick without costing any more money. Would happily recommend him

Linda , EH12

The quality of work done was excellent

Rated People:
5 star review plumber & gas engineer, edinburgh

The quality of work done was excellent. John turned up when said he would and also finished when he said he would. The boiler was in a tricky spot but he managed to install it without any problems. He also found a leak on my gas hob and fixed it without charge. He took out a radiator no longer needed and changed the valves on another. Everything was taken away and the floors were protected. The price was under my budget and would totally recomend him and will use him again if i need work done in the future

ewen , EH21

Very happy to recommend John

Rated People:
5 star review plumber & gas engineer, edinburgh

Very happy to recommend John. He is reliable, arrived at the job on time, was very reassuring and helpful and the price was as quoted and extremely reasonable. I would definitely use him again.

Linda, EH3

Very honest

Rated People:
5 star review plumber & gas engineer, edinburgh

Exceptionally clear on the likely reasons for the problem, potential solutions and potential associated problems with the different ways of fixing the problem. Very honest and suggested a number of potential cheaper plausible alternatives to address the fault than the one that would have suited him best financially. Left him free access while I wasn’t there at my residence – all done on time and ended up being cheaper than I had anticipated, given what was done. Couldn’t rec highly enough.

Richard, EH39

Cannot rate John highly enough

Rated People:
5 star review plumber & gas engineer, edinburgh

Cannot rate John highly enough, very considerate and totally customer focused. Talked us though our options and explained everything very clearly. We were aware that changing to a combi boiler meant our existing shower would not be compatible and it could involve a lot of upheavel/decoration in our bathroom particularly affecting the shower cubicle. John’s solution was imaginative, innovative and worked brilliantly with absolutely no redecoration or impact at all.. Have no hesitation in recommending.

Jim, EH7

John Paul is friendly, polite and professional

Rated People:
5 star review plumber & gas engineer, edinburgh

Within half an hour of posting this job, John Paul May was in touch, we arranged for him to come the following morning at 8.30. He came at exactly 8.30. He talked me through what he was doing and why and proceeded to fix the problem. John Paul is friendly, polite and professional, I am really happy with the job done. I will using be using him again to service the boiler etc and carry out other jobs around the house. I would highly recommend City wide gas services.

susan, EH54

Very polite, helpful and friendly

Rated People:
5 star review plumber & gas engineer, edinburgh

John Paul May turned up in 3 minutes. The water was leaking for 3 hours we didn’t know what to do. He’s sorted the problem straight away. It was an emergency call after midnight. Thank you very very much for stopping the leak and all the other work you carried out after stopping the leak. Very polite, helpful and friendly. Would recommend to everyone. Kindest regards Mrs Ali

Soofan, EH15

Highly recommended. John definitely knew his stuff

Rated People:
5 star review plumber & gas engineer, edinburgh

Highly recommended. John definitely knew his stuff and was able to talk us through all boiler options and ways to install them. John was able to answer queries in depth and was extremely reliable as well as punctual. The work was well priced and neatly done. Will look to use again. Thank you for a great job.

kieran, EH30

Hands down the best company I’ve dealt with

Rated People:
5 star review plumber & gas engineer, edinburgh

Hands down the best company I’ve dealt with on rated people very clean and tidy workmanship cover shoes as soon as he walked in the door I’ve never had before,explained what needed done took his time cleaning out the boiler really impressed with this company

Ian, EH5

Very very impressed with this company

Rated People:
5 star review plumber & gas engineer, edinburgh

Very very impressed with this company fast know what they really know what they are doing very clean and tidy work made me feel at ease straight away job and now I have my fire back working 10 star company

Ally, EH11

This company was highly recommended from a friend.

Google:
5 star review plumber & gas engineer, edinburgh

This company was highly recommended from a friend.
I’m so glad to say l wasn’t disappointed at all.

Turned up on time and were very curteous.

Service and communication (in particular) was great.

I needed a full boiler replacement which was carried out quickly and to such a high standard.

They left my home tidy and also sorted for this coming winter.

Thanks again for all your help. Will see you in 12 months time for my service.

Kind Regards
Mrs Munro

Ashley Munro

Excellent service from this company

Google:
5 star review plumber & gas engineer, edinburgh

Excellent service from this company reliable and professional I needed my boiler serviced and it was also losing pressure every day phoned citywide Gas Services they where out later that day serviced the boiler and sorted the pressure problem they only charged me for the boiler service and the guy was so nice and tidy I couldn’t be happy highly recommend 5stars

Stuart Anderson